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You can now start an online consultation with a GP at the surgery, you may not need a face to face appointment, click the image below to start an online consultation. 

eConsult

Appointments

In order to get the most from your appointment, we recommend you use one appointment per problem, please click here to find out more - one appointment, one problem.

We offer the following appointments at the surgery:

Same day appointments

Each morning, there are a number of appointments available for patients who wish to turn up at the practice from 8.20am to book an appointment with a GP. These appointments are normally in the morning so you can wait in our waiting room or return to the surgery later in the morning at the appointment time. 

The number of patients we can see in this surgery will be capped each day depending on the number of doctors available.

These appointments will be available for routine or urgent problems.

In addition, patients who live further away or cannot get to the surgery early will be able to ring the surgery from 8.30am to book an appointment later that day. 

In addition, patients who are registered for online services will be able to book one of a limited number of same day appointments that are available online - please see the online services page for more information including how to register and access the system.

Routine appointments

We are able to offer a limited number of appointments which are available to book up to ten days in advance. Most of our doctors work part time and you may not always be able to see your doctor of choice. Often a nurse or other healthcare professional may be able to help you. Please ask the receptionist for advice.

Patients can now book appointments, subject to availability, online, please see the online services page for more information including how to register and access the system. 

Emergency phone line

In case of an emergency please telephone 01929 463444 at any time.

Talking to a doctor or nurse on the telephone 

If you wish to speak to a doctor or a nurse on the telephone, but not as a consultation, please ring 01929 462376. The receptionist will take your contact number and some other details and ask the doctor or nurse to call you back after 10.30am Mon-Fri. 

Please be aware that telephone calls will be made between and after surgeries and home visits and therefore we cannot be specific about the timing of their call to you, neither unfortunately can we accommodate specific requests from you for times of calls.

Please ensure we have correct telephone numbers from you including mobile numbers in case you are not going to be at home during the day that your telephone call is booked in. 

Extended hours 

We have a limited number of early morning and later evening appointments available. These are primarily for patients who find it difficult to make an appointment within our normal surgery times due to work commitments etc.

We offer extended surgery times on some evenings between 6.30 and 7.00pm and on Tuesday and Friday mornings between 7.00 and 8.00am.

These appointments are designed to help patients who work access services at convenient times. Please note other surgery facilities are closed during these times.

Improved access appointments

We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments are at a different site: Poole General Hospital and Wimborne & Swanage Community Hospitals.

 

 
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