Wellbridge PracticeWool SurgeryMeadow LaneWoolWareham, BH20 6DRTel: 01929 462376
Winter 2019 Newsletter
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Managing life with a health condition isn't always easy. Understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also a health condition can affect our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.
At The Wellbridge Practice we have a health coach as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and health coaches can help us manage the emotional and practical impact in our day to day life.
The health coaches are there to support people with health conditions to feel more confident, and have lots of experience talking about a whole range of subjects:
managing pain and fatigue
preparing for appointments
accessing information to understand conditions and treatments
feeling more confident getting out and about
building a network of support around you
accepting and coming to terms with having a health condition
Our health coach, Karen, is based at The Wellbridge Practice on a Thursday morning, and is part of our team here to support you. Lots of patients and their carers say how hard it is when healthcare professionals only have ten minutes, but health coaches have up to 45 mins for each session to listen to you and support you.
Sessions with our health coach might be for you if you...
We run an in house, nurse led service for the treatment of venous ulcers. This covers the dressing and on-going assessment of leg ulcers.
If you don't come to the surgery very often, we suggest you make an appointment with one of the Practice Nurses for a Well Person check. You would have a check of your blood pressure, height and weight, and family history, and have a urine test for diabetes. Women are offered a smear test (a breast check is available on request). All this is free of charge and only takes a few minutes.
Please complete the questionnaire you received when you registered, and see the Practice Nurse for a health check. This helps us to get any information we need from your last doctor and spot potential health problems early on.
We can offer details of local Smokestop services which are available to help patients who wish to give up smoking. Please ask at reception for details.
Antenatal Clinic/Child Development Clinic
Tuesday afternoon – There are some tests and other advice recommended for women who may be thinking of planning a baby. The aim is to prevent handicap and ensure maximum health of your new baby.
Every third Thursday afternoon from 2pm-3pm with the Health Visitor.
Smears are usually performed by the practice nurse, or may be done by a doctor. The test can detect cell changes in the cervix (neck of the womb) that can sometimes lead to cancer. If the changes are present, treatment is nearly always simple, effective, and without major surgery – this is a preventative test to stop cancer before it starts. We recommend a test every THREE or FIVE years.
If you are a woman aged between 25 – 65, then you are probably one of the eight out of ten who have had your smear test already. If you are one of the other two and still uncertain, why not make an appointment with a Practice Nurse or your Doctor and talk about it first? It is most important at any age – and we would especially encourage ladies aged 45 to 65 to have a smear.
Patients who have had a total hysterectomy do not usually need a smear. Ask your doctor if you are not sure.
We offer a later evening smear clinic. Please ask at reception for details.
Confidential advice on contraception (including emergency contraception, teenage, and menopause contraception) is available from the doctors, the nurse practitioner and practice nurses.
For emergency contraception during out of hours please telephone Dorset Emergency Care Service on 111
There is an IUCD (coil) fitting service available currently run by Dr French. If you are interested in the 3 year contraceptive implant then do please contact us for further information
Please see your doctor who will arrange any treatment needed. Many minor skin operations can be done at the surgery. (Cosmetic surgery is not done here but we can advise on a hospital specialist who is able to do this.) Minor InjuriesWe offer an initial assessment of casualty type injuries within surgery opening hours. We will then either offer the next available appointment to see the Practice Nurse, for any treatment that may be necessary, or advise you to go to the nearest hospital casualty department.
The nearest full scale Accident and Emergency Department is in Dorchester.
(The next nearest full service is at Poole. There are nurse-led minor injuries departments at Weymouth and at Swanage but these have a more restricted service.)
Children's vaccinations take place on a Wednesday afternoon by appointment or at other times if an appointment is made with the Practice Nurse.
Adult vaccinations are done by appointment with the practice nurse. In case of injury you may require a tetanus vaccination, although normally a full course of three followed by two booster doses at 10-year intervals are all that is required for lifelong protection.
We particularly recommend this for patients of all ages with heart, chest or kidney disease, diabetes and other chronic diseases. It is also recommended for all people aged over 65 years, and for residents of nursing and rest homes. Please contact the reception staff in October for details of the dates of our flu vaccination clinics.
If you have a general enquiry eg requesting test results, we shall be pleased to help you if you telephone 01929 462376 AFTER 2.00pm Monday to Thursday and AFTER 2.30pm on Fridays.
Please do not ring during morning surgery as we are too busy to check for you at this time and you will be asked to call back.
If you have online services you can check test results online, please see the online services page for more information.
If you have a query regarding your medication you can speak to a Dispenser on their direct telephone line 01929 401265 at the following times:
(Please do not telephone the main surgery number with medication queries at other times as reception staff are not able to help you and you will be asked to call back).
When your test is taken you will be told how long it will be before the results are likely to be returned to the practice. Doctors will always endeavour to inform patients of abnormal results (assuming a review appointment had not already been suggested). However, it remains your responsibility to check your results with reception.
Please be aware: Test results take time to reach us, so please do not ring before you have been advised to do so. (Please ring 01929 462376 after 2pm Mon – Thurs and after 2.30pm on Fri for results of tests and general enquiries)
Enquiries about tests ordered by the hospital should be directed to the hospital, not the practice.
Please collect a travel questionnaire from the surgery or download below and hand in at reception once completed. Travel clinics take place on a Friday afternoon, so your request will be dealt with the Friday following submission of your questionnaire, when the Practice Nurse will contact you to arrange an appointment, which will be between 3.30 and 5.50 p.m. on a Friday. The Practice Nurse can provide a wide range of travel health advice, including malaria prevention and prophylaxis.
This service is only available if we receive your travel health questionnaire 6 weeks prior to the date of your departure.
Download Travel Risk Assessment Form here
A charge is payable for some travel vaccinations.
There is further information about countries and vaccinations required on the links below
Please note that your fully completed travel assessment form must reach the GP Nurses at least six weeks prior to the date of your travel. Any later than this may mean we are unable to offer you a service. Also please give us as much information as possible on the form.
The Friday following receipt of your completed travel assessment form, or eight weeks prior to travel, the nurse will assess the risks for your, based on the information you have provided, your medical records, and her research. She will then email you detailed information about your travel risks, in order for you to make an informed decision as to which vaccinations, if any, you feel that you need. If you have no email address, she will telephone you to let you know the information is ready for you to collect from the surgery reception desk, at your convenience. Certain courses of vaccinations require a period of at least a month to complete. Some vaccinations have to be ordered and paid for prior to you receiving them.
If you are unable to complete the travel assessment form six weeks before travel, there is a private travel clinic at Boots the Chemist, in Poole, who may be able to help at short notice.
The number of forms doctors are being asked to complete is growing fast. They take us longer and longer! In some cases, someone other than a doctor can sign the form for you. The doctor is only allowed to sign a passport application if he has known you personally for two years. BUPA and other private medical insurance claim forms can be signed by your specialist. A parent should sign certificates for school.
Certificates for sickness for periods of less than a week should usually be signed by the sick person themselves using form SC1 available at the surgery – a medical certificate is not normally required. Holiday cancellation insurance does not need a doctor's letter – it needs an official claim form obtainable from your Insurers (a doctor usually does need to fill part of it in.)
If a doctor is asked to do any of the above or similar tasks, we will gladly comply – but will probably charge a fee. Please also allow up to 7 days for this to be completed.
The NHS does not pay for medical examinations for HGV and PSV licenses, and for pre employment. Some insurance forms such as the certificate for elderly drivers' insurance appear deceptively simple but need a full medical examination for their completion. Examinations of this nature take quite a long time and are therefore expensive.
A special appointment will be required – not an ordinary surgery appointment – and the fee is payable by the patient at the time of the examination.
Examinations for life insurance companies will also need a special appointment. The fee in this case is usually payable by the Life Insurance Company concerned.
HEALTH COACHING - if you are over 18 and have a long term health condition or are a carer for someone with a health condition
Managing life with a health condition isn't always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.
At The Wellbridge Practice we have health coaches who are part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and health coaches can help us manage the emotional and practical impact in our day to day life.
Our health coach, Karen, is based here at The Wellbridge Practice one a week on a Tuesday, and is part of our team here to support you. Lots of patients and their carers say how hard it is when healthcare professionals only have ten minutes, but health coaches have up to 45mins for each session to listen to you and support you.
Sessions with the health coach may be for you if you:
This free confidential service is for anyone over the age of 18 who has a health condition or is a carer. The health coach has up to six session of 45 minutes with you. These sessions are here at the surgery.
Your GP, practice nurse or any member of the reception team can refer you to see the Health Coach, so if you are interested in this, please mention it to one of the team at The Wellbridge Practice.
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