Signing up to GP online services allows you access to a range of services via your computer, mobile or tablet:
- book or cancel appointments online (this is currently not available during the Coronavirus pandemic)
- order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You will still be able to contact the practice by telephone or in person, other patients have found online services more convenient and saves them time. More information including 'how to' leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
You don't need to be registered for online services to be able to use the eConsult feature, just click on the blue eConsult image from our homepage to start an online consultation with a GP.
You also don't need to be registered for online services to use the NHS app to view your covid vaccination status, you will simply need to download and register for the NHS app, but to take full advantage of all the services available on the app you will need to follow the steps described below.
How to sign up for online services
You can sign up in person - next time you visit the surgery, please bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up. You may be able to register over the telephone if you are unable to come to the surgery, the receptionist will have to verify your identity by asking you a series of questions.
We will give you a letter containing a username and password. (If you are registering remotely it may be possible for us to email your log in details to you, but we will need to ensure you have an email address entered in the system and that this has been verified by you.)
Linking your online services to the NHS app
The NHS app is developing regularly with new features being added. You need to be signed up with your GP online services to access the full range of services of the NHS App, but you will be able to view your Covid vaccination status without signing up to GP online services.
If you are asked to contact your surgery during the NHS app registration process, please call or ask our reception team who will sign you up for GP online services if you've not already got access to your online records (see the section above).
Currently if you wish to see items such as blood test results, full vaccination history etc on the NHS app, once you are signed up, and logged in with your user details you will need request access to your 'detailed coded record' via the desktop version of your online services, please see the how to guide for the steps you need to take.
Access your online services
Once you've signed up to online services, you can return to this page to log in to access your medical records (click the log in button below), you can also use the links below to access the following additional services (outside of the NHS App):